The Privacy Policy of Sunrise Cleaning Services LLC explains our practices, defines our users' privacy choices, and describes how we collect, use, and protect your information through our official website (hereinafter, the “Site”). By using our Site or requesting our residential or commercial cleaning services, you formally accept the practices described in this document.

1. Changes to the Privacy Policy

We may update this policy periodically to reflect changes in our operational practices or for strictly legal reasons. We will always indicate the most recent update date at the beginning of this document. We encourage you to review this page regularly to stay informed. Continued use of our Site following the publication of changes constitutes full acceptance of the policy in effect.

2. What Information Do We Collect?

We collect personal information that you provide to us directly and voluntarily when interacting with our platform, specifically when you fill out a contact form, request a free estimate, or communicate with our team to schedule a cleaning service.

The information collected typically includes:

• Basic Identification: First and last name of the client or legal representative.
• Contact Data: Email address and primary phone number.
• Operational Information: Exact postal address or location of the property where the cleaning service is to be executed (residential or commercial).
• Service Specifications: Preferences, dimensions, critical areas, and particular needs regarding your home or office cleaning.
• Additional Inquiries: Any other information attached to your messages or support requests.

3. Information Collected Automatically

To ensure optimal interface performance and a premium loading speed in the style our users expect, we use standard tracking technologies such as cookies and server log files.

The information processed automatically general includes:

• IP addresses to measure geographic traffic and technical web performance.
• Web browser type, operating system, and technical specifications necessary to display the Site correctly.
• Aggregated analytical data (such as pages visited or browsing time) through diagnostic tools like Google Analytics, with the sole purpose of optimizing the technical performance of the page.

4. How Do We Use Your Information?

We use the collected data strictly for legitimate commercial purposes, the correct administration of the platform, and the fulfillment of agreed contractual obligations, including:

• Optimally processing, estimating, and scheduling your cleaning services.
• Issuing and sending formal estimates, appointment confirmations, and digital invoices.
• Responding promptly to your questions, messages, or technical support requests.
• Sending courtesy institutional communications, calendar alerts, or service updates.
• Complying with any regulatory or legal framework applicable in the Commonwealth of Virginia.

5. Data Disclosure and Protection

We will only share personal data with trusted external service providers when strictly necessary for the technical operation of our business (for example, secure payment gateways, automated billing tools, or appointment logistics scheduling software), always under strict confidentiality and data protection agreements. Likewise, we will only disclose information if required by law, competent authorities, or a legal proceeding in the United States.

6. Children's Privacy

Our website and our specialized cleaning services are directed exclusively to an adult audience. We do not knowingly collect or solicit information from anyone under 16 years of age.

7. Your Choices and Rights

You maintain full control over your personal data at all times. You can choose to limit the information you share through the following mechanisms:

• Configuring your web browser to reject or block cookies, keeping in mind that this could affect certain advanced visual functions of the Site.
• Requesting access to, rectification of, or total removal of your contact information from our active records at any time.